Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us (Ms. Christina Pott, Lagesche Str. 28, 33102 Paderborn, Phone number: 0172 9172 482, Email address: christina@heimaterde.info) of your decision to withdraw from this contract by a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You will bear the direct costs of returning the goods. You only have to pay for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, characteristics, and functioning.

Exclusion or Early Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts

– for the delivery of goods that are not pre-fabricated and for which the consumer’s individual selection or specification is essential for their production, or which are clearly tailored to the personal needs of the consumer; – for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded; – for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can only be delivered after 30 days at the earliest and whose current value is subject to fluctuations in the market that are beyond the entrepreneur’s control; – for the delivery of newspapers, magazines, or illustrated magazines, except for subscription contracts.

The right of withdrawal expires early in the case of contracts

– for the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery; – for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; – for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

To
Ms. Christina Pott
Lagesche Str. 28
33102 Paderborn

Email address: christina@heimaterde.info